The City of North Las Vegas has over 250,000 residents and processes thousands of code enforcement violations each month with the help of Comcate’s Code Enforcement Manager. Following the implementation, the City of North Las Vegas created an initiative that would allow residents to utilize an online payment system.
|“Allowing additional, more convenient methods of payment will help us spend less time worrying about delinquent payments and more time focusing on issues that matter most to our residents.”
– City of North Las Vegas
Previously, residents had two options of payment, pay in-person or pay with a check via mail. In today’s digital world, these methods can be seen as a little outdated and cumbersome to residents who are unable to pay in-person or do not have a checkbook.
As a solution, the City of North Las Vegas partnered with Comcate to design a system that would allow residents to make online payments by an Echeck or debit/credit card. In just 6-months, Comcate designed an intuitive payment system that any resident can easily. The payment system also is compatible with the City of North Las Vegas’ selected banking system use.
Comcate’s mission is to help public agencies continually improve service to their citizens, businesses, elected officials, and staff by leveraging the power of Comcate’s technology and reputable SaaS-based solutions as well as our extensive knowledge of local government operations and workflows.
Contact us today to see how you can partner with Comcate to implement online payments or improve staff efficiency and resident satisfaction.